@Icornejo wrote:
Southwest MUST make an exception given the epidemic for travel funds/vouchers that expire soon!!!! WAIVE the $100 reduction fee!! Is it OUT of our control!! We must continue to push for this! It isn’t fair and southwest can absolutely recover with government assistance!!! Why is SW not acting now????
Two points here
1) This is a customer to customer so your request here may not be heard by the airline.
It will if you contact the airline. Here's how
https://www.southwestaircommunity.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-...
2) At this point NO AIRLINE has extended the expiration dates of their versions of Southwest's travel funds. Since there is lots of discussion about the topic, that may change. No guarantees.
