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Southwest Airlines Community

Passenger of size

New Arrival

Just wondering what the guidelines are for a fellow passenger of size who encroaches on another passengers seat while lifting the arm rest.  The passenger "asked" to remove armrest, however it was more of a rhetorical question as she did not wait for an answer and lifted it anyway. 


Re: Passenger of size

Rising Star

The armrest is the definitive gauge for a Customer of size. It serves as the boundary between seats; the width between armrests measures 17 inches. Customers who are unable to lower both armrests and/or who encroach upon any portion of the adjacent seat may proactively book the number of seats needed prior to travel or receive a complimentary additional seat.