Points to Miles Transfer Question

[sunsethill4]

I transferred 61,000 Marriott points to Southwest miles from the Marriott site but after 10 days, they still have not been credited.  I am trying to get an answer from Southwest as well.  is there a confirmation step or something that I missed?

[SWDigits · Accepted solution]

I've never transferred from Marriott to Southwest but this is what their web page says:

3.11.c. Once Points have been redeemed for Miles with a participating airline frequent flyer program or other airline-affiliated loyalty program, Miles will automatically be transferred to the Member’s frequent flyer or airline-affiliated loyalty program account. Please allow approximately six (6) weeks for Miles to be posted to your account.

Source:

https://www.marriott.com/loyalty/terms/default.mi#redeem