- Subscribe to RSS Feed
- Mark Post as New
- Mark Post as Read
- Float this Post for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Bought early bird checkin, but broke my leg and now have preboarding. Can I get a refund or credit for earlybird?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Per Southwest’s site:
“All EarlyBird Check-In purchases are nonrefundable. Customers who cancel their flight will forfeit the previously purchased EarlyBird Check-In option for that particular flight.
In the event that a flight is cancelled by Southwest, the EarlyBird Check-In purchased for the cancelled flight will be refunded.”
I hate to hear your broke your leg. I encourage you to reach out to SW via Twitter or via phone to explain the situation and see if there are any exceptions that can be made.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
I would definitely reach out the Customer Relations (usually by phone is best), and based on your circumstances, they will probably give you a refund of your Early Bird.