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Reschedule Cancelled Flight

gw2
New Arrival

Received email that my flight is cancelled.  Website won't let me change reservation and on hold for over 2 hours on the phone.  Any advice on how I can get through to Southwest reservations?

 

2 REPLIES 2

Re: Reschedule Cancelled Flight

franktravel
Rising Star

Hi 

 

Try to book a new ticket on line, "not change ticket" and use the canceled conformation as payment.  

 

Good Luck!

Re: Reschedule Cancelled Flight

chgoflyer
Top Contributor

Doing the above is a great idea when nothing else works, but doing so removes the fare protection, meaning that you'll likely pay much more for the new flight. 😞

 

Another option is to search other carriers, and then request a full refund of the cancelled Southwest flight. This will also likely cost more.