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SOS!! Checked luggage measurements count wheels?

lindseyshortal
Explorer C

I just got a new Kenneth Cole 28” suitcase, but now that I am looking the measurements with wheels are over the 62” mark by 2”. Without wheels, it’s under and would be fine. I sent a message to them but then just decided to call. The lady said it won’t count wheels and mainly just the weight, then a day later I get a message back saying it does count the wheels. I read where carry one don’t, but nothing on checked bags. Does anyone know? The measurements are below: 

 

  • 28" overall: 30”H x 21.5”L x 13” -15”D
  • 28" case: 28”H x 20.5”L x 11”-13”D
2 REPLIES 2

Re: SOS!! Checked luggage measurements count wheels?

TheMiddleSeat
Aviator A

Re: SOS!! Checked luggage measurements count wheels?

lindseyshortal
Explorer C

New here lol. Posted in the wrong spot and wasn’t sure how to delete. 😣😊