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Saving traveling companions

MICHAEL21401
Explorer C

 

I have looked all over for a common problem I (and I'm sure many others have) which is there ANY way to save OTHER traveller profiles on my Southwest Web Account?

 

I.e. when I book a reservation for my family, I have to re-enter ALL their information. Not only is this time consuming, but it's easy to make a mistake. Every other airline gives me the option to "Save" that profile ... so next time, I just click on "Wife, Son #1, Son#2, etc." and it auto-fills.

4 REPLIES 4

Re: Saving traveling companions

jksobonya
Aviator A

As far as I know, there is currently no way to do this, but it's possible Southwest will implement this feature in a future update. 

 

--Jessica

Re: Saving traveling companions

TheMiddleSeat
Aviator A

It's a much needed feature.  There was another thread about it last week.

https://community.southwest.com/t5/Reservations/Make-Profile-for-frequent-travelers/m-p/118408/highl...

 

--TheMiddleSeat

Re: Saving traveling companions

SWFlyer007
Aviator C

So have you sent this to the customer relations department?

 

https://www.southwest.com/html/customer-service/index.html?clk=GFOOTER-SERVICE

 

Re: Saving traveling companions

gsking
Aviator C

Or put a comment on the mobile app review.   I got feedback from a comment I put on there years ago, asking for access to travel funds in the app.  They added it.   Well done.