Southwest App Stuck on Startup, Doesn't Open

[DixitArjun]

I use a Google Pixel 2 XL which earlier was running on Android Nougat. As of today as I have updated to latest Android Oreo whenever now I will open the Southwest app it simply loads a blank screen on start up and gradually crashes after a while. Any idea how to get it working normally again?

[sherylbrock]

Follow the below steps.

1. Restart your mobile phone and try reloading the app
2. Now Go into settings - application manager - clear cache on the app
3. Make sure the internet connection is working
4. Delete the app and reinstall it
5. Update app, phone, or tablet

[bec102896]

Hopefully the issue got fixed in the last 2 years. Sorry you didn't get a response back in 2018. Sometimes just a delete and reinstall will fix the issue.