Southwest Lost My Luggage & I've Lost My Patience

[MorDupras]

I was literally just on the phone with a Rep from this airline.    our luggage was lost over Thanksgiving and they have done nothing at all.    They want receipts for every item, so unrealistic.       I am sorry you are going through this.   I wish you the best of luck and hope you get some kind of resolution. 

[TheMiddleSeat]

Supplying receipts is standard procedure for all airlines when filing a claim for lost baggage. Otherwise you are usually reimbursed by the pound which is not much. If you can supply specific details about your items that is better than nothing. 

--TheMiddleSeat