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Southwest Travel Cancellations after September 7th expires in 4 months...again

LeftieSW
Explorer C

I just had to cancel a flight leaving on September 25th due COVID 19 cases rising in Missouri.  But the travel voucher is expire in February 2021....again.  I will not be flying until a later time.  Will SW be extending the policy of changing the expiration dates as COVID 19 is still spreading. If not I am now out $400....which is not right.

1 REPLY 1

Re: Southwest Travel Cancellations after September 7th expires in 4 months...again

bec102896
Aviator A
Solution

Unfortunately Southwest hasn't announced any new extension policies for flights cancelled after September 7th so as of September 8th flights cancelled will retain there travel fund value for a year from when you originally bought your ticket. 

 

I do know on a case by case basis after the travel funds expire you could try Contacting Customer Relations and they sometimes have the ability to issue you a LUV voucher good for 6 months however they do take a $100 per travel fund for this exception. 

 

-Blake