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Southwest app does not work with iPhone xs Max

zaqd205
Explorer C

I have already tried to uninstall/install the Southwest App many times on my Iphone XS Max.

The app allows me to log in and select the airports.  But after selecting the Depart Date and Return Date, the app does not allow me to continue or move back.  Basically you got stuck in that screen.

The IOS version is 12.0.1.  Not sure if the issue is because of the new iphone XS Max, or the new updated IOS version.

Please help!

3 REPLIES 3

Re: Southwest app does not work with iPhone xs Max

bgubs14
Frequent Flyer C

I have 12.0.1 and it is still working fine for me. I know southwest updated The app 6 days ago to 5.9.1 which might get at some of the bugs in 5.9.  I would suggest making sure it updated or just redownloading

Re: Southwest app does not work with iPhone xs Max

zaqd205
Explorer C

It is still not working even with Version 5.10.2. 

Re: Southwest app does not work with iPhone xs Max

Eurisko
Explorer C

I'm having the same issue. Since the iPhone X, I can't do anything after selecting dates. You literally can not book flights on the iPhone X or XS Max (I haven't tried it on an XS). I have uninstalled and re-installed to see if that resolves the issue, and it still does not work.

I kept hoping this would be fixed, but it's still broken even in today's latest update.