I went on Southwest airlines to get my brother and Sister n law who is an active Military Men Stationed in Tx. We wanted to surprise my daughter her uncle and Aunt. I went on Southwest to make an Bording ticket and there freaking wbsite went down as I was paying. I never got an Email for there Itinerary and boarding passes. I called Up Southwest to tell them what happened. As the lady was very sorry, I found out They took 745.00 of my money! I didn't think as she apologizes and gave me another itinerary. When it came to the end she wanted me to pay again! I DONT HAVE THAT KIND OF MONEY TO THROW DOWN!! SHE gave me a military discounts and put my stuff on hold. I call my bank, I did three way with my bank and still had to pay again. I can't believe they would treat a military persons this is just wrong. So now they will miss the wedding all because this no good airline just wants more money!
