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Southwest Airlines Community

Travel Voucher

Janlsims
New Arrival

I have misplaced a travel voucher and it is hard for me to believe that there is no record of this voucher when I call customer service for assistance.....

 

Any help would be appreciated.

2 REPLIES 2

Re: Travel Voucher

TheMiddleSeat
Top Contributor

Sorry, LUV vouchers are basically like cash, if lost they are gone.

 

Here's the official wording from Southwest:

"Southwest LUV Vouchers will not be replaced if lost, stolen, or destroyed."

https://www.southwest.com/html/customer-service/purchasing-and-refunds/fop-pol.html

 

--TheMiddleSeat

Re: Travel Voucher

bec102896
Top Contributor
Solution

You could try Contacting Customer Relations and maybe they can find the voucher number and help but no guarantees since its just like dropping a $100 bill in the parking lot and not noticing until a week later no one will replace it (unless it was turned in and you get lucky)

 

-Blake