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Travel funds expiring soon

lik1612
New Arrival

Hello,

 

I have read in this forum that I can request customer service to reissue expired travel funds as LUV voucher within 6 months of expiration date. I just want to confirm if this is still currently an option before I combine them and it’s a large amount for me. And would calling or emailing the best way to request? Thanks!

2 REPLIES 2

Re: Travel funds expiring soon

dfwskier
Top Contributor

This is an unwritten SW policy, and to the best of my knowledge, it is still in place

 

Remember the fee to do this is $100 PER TRAVEL FUND. If you have more than one, combine them to buy a ticket and then cancel that ticket. That turns multiple $100 fees into one $100 fee.

Re: Travel funds expiring soon

TheMiddleSeat
Top Contributor

I believe sending a message via the Contact Us link at the bottom of this page is the best option. It's good to have a paper trail for these requests. Send the confirmation numbers, passenger names and confirm you understand each travel fund will be reduced in value by $100.

 

--TheMiddleSeat