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Southwest Airlines Community

Re: Traveling with Southwest during Covid

Explorer C

I appreciate your concern but would not be comfortable pointing out the transgression of a specific employee. Thank you for responding. I truly hope that this is addressed at a level that does not target that individual. The posting was made out of concern but as a former employee of another airline I know that we all have bad days. Hoping that your employees simply are aware of expected protocol. 

Re: Traveling with Southwest during Covid

Aviator C

@kshawn  I totally get your frustration. I too have seen this. 

SWA Passenger, Community Champion