Winter Weather
Based on the forecasted weather conditions for the following cities, our scheduled service on Sunday, March 12, through Wednesday, March 15, may be disrupted (flights may be delayed, diverted, and/or cancelled):
Akron/Canton (CAK) - March 14-15
Albany (ALB) - March 14-15
Baltimore (BWI) - March 14-15
Boston (BOS) - March 14-15
Buffalo (BUF) - March 14-15
Charlotte (CLT) - March 12
Chicago (MDW) - March 13
Cleveland (CLE) - March 14-15
Des Moines (DSM) - March 12-13
Greenville/Spartanburg (GSP) - March 12
Hartford (BDL) - March 14-15
Long Island/Islip (ISP) - March 14-15
Manchester (MHT) - March 14-15
Milwaukee (MKE) - March 13
Minneapolis/St. Paul (MSP) - March 12-13
New York (LaGuardia) (LGA) - March 14-15
New York/Newark (EWR) - March 14-15
Philadelphia (PHL) - March 14-15
Pittsburgh (PIT) - March 14-15
Portland, Maine (PWM) - March 14-15
Providence (PVD) - March 14-15
Raleigh/Durham (RDU) - March 12
Rochester (ROC) - March 14-15
Washington, D.C. (Dulles) (IAD) - March 14-15
Washington, D.C. (Reagan National) (DCA) - March 14-15
Customers who are holding reservations on these days, and want to alter their travel plans may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with our accommodation procedures) without paying any additional charge.
Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device.
Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative.
Customers in the U.S. scheduled to travel internationally must call 1-800-435-9792 to speak with a Customer Representative for assistance with rebooking.
If you are calling Southwest Airlines from one of our international cities, please reach us at:
Aruba: 011-297-588-2900
Bahamas: 1-855-202-3403 (English)
Bahamas: 1-855-202-3402 (Spanish)
Belize: 0-800-007-8684
Costa Rica: 0800-012-1916
Dominican Republic: 1-800-751-9039 (English)
Dominican Republic: 1-800-751-9038 (Spanish)
Jamaica: 1-800-425-8130 (English)
Jamaica: 1-800-425-8089 (Spanish)
Mexico: 01-800-083-1179 (English)
