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Website access flight selection

New Arrival

Online with my Mac, on the Search Flights page, I enter departure, destination, dates... press "Search".......and get a blank screen. The site will not load the flight schedule. Everything else works, but I cannot see and select flights. Any suggestions?

4 REPLIES 4
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Re: Website access seat selection

Top Contributor

Have you tried a different browser Internet explorer or chrome as a couple examples? Also maybe restart the computer. 

 

Hope this helps

Blake 

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Re: Website access seat selection

New Arrival
Solution

Thanks for the suggestion. A Southwest rep also suggested trying Safari (I'd been using Chrome), and everything seems to work fine with this browser. 

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Re: Website access seat selection

Rising Star

Try with a different browser, or try clearing your browser cache.

 

Also...the subject of your post talks about seat selection.  Note that SW has an open seating policy.  More here: https://www.southwest.com/html/generated/help/faqs/boarding_the_plane_faq.html

-A List Preferred, Companion Pass holder, Community Champion.
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Re: Website access seat selection

New Arrival

Thanks for the suggestions. A Southwest rep also recommended a different browser, and it's all working fine. I'm not sure where the "seat selection" header came from.... but thanks anyhow!