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You should be ASHAMED of yourself, Southwest Airlines! You have no ethics/morals/compassion!

haveaheart
Active Member

Stop pretending you care about anything but filling your pockets with the hard earned money of sick Americans, Southwest Airlines. Your response to coronavirus is not only ignorant, but also insulting to those of us responsible citizens who are choosing to forgo their travel plans in hope for the greater global good. SHAME ON YOU SOUTHWEST, SHAME ON YOU. You need to extend the deadline of all travel vouchers expiring soon, or at least stop parading around like you are a company that claims to "have a heart" when you clearly don't. now is the time to show your heart, and im seeing nothing. FULL OF LIES!!!

4 REPLIES 4

Re: You should be ASHAMED of yourself, Southwest Airlines! You have no ethics/morals/compassion!

TheMiddleSeat
Top Contributor

Yay, 10th post from @haveaheart

Time to report to the moderator for spam. 

 

--TheMiddleSeat

Re: You should be ASHAMED of yourself, Southwest Airlines! You have no ethics/morals/compassion!

haveaheart
Active Member

Southwest is being incredibly greedy and money hungry right now instead of showing compassion for everyone. They should be rewarding responsible customers who are not traveling during this time. Now, they want to penalize responsible citizens by not showing any mercy to the travel fund policy that WE ALEADY PAID for when we choose southwest. Customers do not just choose airlines because they have a cute logo. We choose our airline based on what they offer. They are acting like they didn't just suck us in with their policy only to hang us dry during these difficult times. I am allowed to share my opinion so there. 

Re: You should be ASHAMED of yourself, Southwest Airlines! You have no ethics/morals/compassion!

NicoleAshley
Employee
Employee

We understand your continued disappointment, @haveaheart. As a peer-to-peer support forum, we are not equipped to assist you here, but we encourage you to reach out via official Customer Service channels in the link below. Thank you.

 

Submitting a Suggestion and/or Complaint 

Nicole
Community Manager

Re: You should be ASHAMED of yourself, Southwest Airlines! You have no ethics/morals/compassion!

Jesse5
New Arrival

Pretty sad response from SWA - bailout coming for airlines but greed comes above loyal customers.