04-04-2018 01:30 AM
I am not aware of a program to prepare someone with a disability for a flight. My recommendation is to show up to the airport early and talk with the gate agent and then the ops agent who takes your ticket then I would introduce the child to the FA's and captain this might help the child feel better about flying and that way the crew is aware so they can try to check on the child to see how he/she is doing and if they need anything like a drink or snack to help them.
I do know for security purposes you can call the TSA ahead of time and they can help as I know that security might be frightening for the child as well. They have a Special department for that and I will try to find the phone number for that department so you could call them if you would like.
I would pre board so there is extra time for getting settled and then things should go smoothly. Back In the day my brother was scared of flying so the first time we got hi. On a plane we introduced him to the crew and he felt better and then they made sure he was good throughout the flight
hope all goes well
04-04-2018 11:15 PM
@bec102896has some good suggestions. Are you asking because Phoenix has a program? If yes, I cannot vouch for effectiveness, but I noted that they have some kits for sale that might be a help. http://www.fearlessflight.com/about/ (They are not cheap though, and because video tapes cannot provide a training simulator, you may not want to invest.)
Best of luck with the travels.
04-05-2018 10:03 AM
i am wondering if southwest has a program at the tucson, az airport for preparing autistic children for a flight
TUS isn't a very big operation for Southwest - I'd probably expand your search to airports in general to find some resources that would be helpful. It sounds more like something that might be generally applicable instead of provided by one airline?
Houston Hobby (Seasonal)
Oakland (Sundays through June 3; resumes October 7)
05-20-2018 10:19 AM
Howdy - I know that Southwest doesn't 'own' a program like this, but we have participated as an airline in some programs across the country.
Here is a great site to search and keep up with the updated programs throughout the US:
I hope this helps a little bit. Good luck.