Skip to main content

Southwest Airlines Community

damaged baggage

Nennieml
Explorer C

I've had 4 - count them 4 - pieces of luggage damaged in the last couple of years (all had wheels broken off) and it seems to never end.  These are always on trips to Midland because I've traveled other places (Las Vegas/Reno) within the past couple of months and no issues.  So here we go again on 12/29/17 with the piece of luggage I had to purchase to replace the one that was damaged from my trip in July 2017, & surprise it was a trip again to Midland!!!  I'm so sick of this and this time they had the gall to put the broken wheel on the conveyour belt next to my luggage.  So again I'm having to purchase a large (28") piece of luggage to travel again at the end of this month.  Thank goodness I'm not going to Midland this time.