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Southwest Airlines Community

Re: military discount

Employee
Employee

Hi @jnpeppers, I'm sorry to hear you feel I'm a bot! I'm actually a moderator of the Southwest Community, which is a peer-to-peer support forum, meaning a place for Customers to share their stories with each other, and yes their grievances too. As a moderator, I'm here primarily to ensure folks are adhering to our Community Guidelines (for instance, being kind to each other and on-topic).

 

When folks come here with concerns, we ask that they reach out to our Customer Service Teams who have the ability and access to pull up specific reservations and document complaints. Because there are more than one way to reach our Customer Service Teams, we include the link below that shows you where you can reach out. 

 

Submitting a Suggestion and/or Complaint

Nicole
Community Manager

Re: military discount

New Arrival

In all honesty active service members are not allowed to be in uniform unless it is on their official orders. Any leisure travel absolutely no military members should be wearing uniforms! As this causing attention to them and could put them at risk. Kinda like how air marshals try to dress and act normal on a flight. So yes by saying"in uniform" does upset military members and their immediate family members. Every time I flew with my now veteran husband and we heard that we would not get up. He would not wear his uniform unless ordered to and most do not want to be in them longer than they have to. 

Re: military discount

New Arrival

Amen! We don’t even want folks to fly in uniform if they don’t have to!!! Why put a target on our backs! They are literally doing this to say they support the military but actually DO NOT!!its super offensive