refund

[rcfotr]

Our flights were cancelled from SBA to LGA 2 hours before our flight left on 12/22/22.  I have requested a full refund at the travel disruption link, but did not receive confirmation of my request and have not idea how long this will take.  When can we expect our refund?

Thanks

[ZevSupport]

Try DMing via Twitter with your confirmation code. Team is replying there.

[bjt0303]

What was ur reservation # . 

[SWAnotherWokeCo]

We received an email from SW stating they have up to 30 day to refund the cost of the cancelled flights.

[RareTraveler]

30 days? That does not sound right. Pretty sure it's 7 days.  I'm worried I might have to call them again because I got refunded my early bird check in fees but not the amount of money they said I would be refunded for my cancelled flight for 3 of us. I checked my account and for some reason I have a random amount of 97 dollars in travel credits on that confirmation number.

[SWAnotherWokeCo]

Ok, that wasn't clear. "May take up to 30 days to appear in your account."