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travel credit for hotel

carynw222
Explorer C

Hi,

  We booked with Southwest Vacations (yes I've read the other posts---realize it may not have been the best choice, but here we are). We received credits in 2 portions:

travel funds--to be used for airfare

travel credit--to be used for hotel.

How do I book just a hotel? On Southwest.com I click hotel but it won't route me to southwesthotels.com (or booking.com), it says the page isn't working.

Anyone know how/where I input the codes (and what code do I use?) to be able to use the hotel travel credit. We're thinking of using it for a staycation.

 

Thanks so much!

1 REPLY 1

Re: travel credit for hotel

TheMiddleSeat
Aviator A

Any non-air travel credit probably needs to be booked through Southwest Vacations which is not part of or owned by Southwest Airlines.  Southwest Hotels is yet another company, unrelated to Southwest Airlines or Southwest Vacations so unlikely you can book through that link.

How do I contact Southwest Vacations®? 

 

--TheMiddleSeat