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Southwest Airlines Community

travel funds

chicagoflyer1
New Arrival

 if i book a flight with my RR-account for family members and they cancel the trip can i use the funds for me to use? Or are those funds only usable for the original people who had the original flights?

3 REPLIES 3

Re: travel funds

TheMiddleSeat
Top Contributor

If you're booking the flights with points, the points would return to your RR account and could be used later to book flights for anyone. If you pay cash for the flights and then they cancel, only the passengers from the canceled flights can use the funds. 

Re: travel funds

GIJOE23
New Arrival

I MADE TRAVEL ARRANGEMENT TO FLIGHT TO SAN JUAN FOR DEC. AND THEY HAD A 2017 HURRICAIN MARIA HIT THERE AND OUR CRUSIE GOT CANCEL BECAUSE OF IT. PLEASE REFUND MY MONEY TO MY CREDIT CARD PLEASE::::::COMFORMATION  NUMBER IS RCEMRD

Re: travel funds

TheMiddleSeat
Top Contributor

@GIJOE23

I suggest you remove your confirmation number from the post and give Southwest a call to discuss your refund.