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Southwest Airlines Community

Cuba Visa Pickup

New Arrival

We are flying DEN -> FLL -> HAV  on SW and are applying for our Cuba visa through SW.  Will we pick up our completed visas at DEN or FLL?  Our layover time is 90 minutes.


Re: Cuba Visa Pickup

Retired Community Manager

Hi @mjwingert,


We recommend purchasing your visa online prior to departure to the airport.You can also call CTS at (800) 617-1902 (Monday-Friday, 8 am-8 pm EDT) for assistance or to answer any visa related questions. You will pick up your Cuba visa on your day of travel inside the Ft. Lauderdale (FLL) or Tampa (TPA) airport at a CTS counter located at checkin or at your departure gate. Customers who do not purchase their Cuba visa online with CTS prior to arriving at the airport can purchase their Cuba visa on their day of travel at CTS ticket counters located inside the Ft. Lauderdale or Tampa airport.