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Southwest Airlines Community

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Private Message SPAM Issue

Employee
Employee

We are aware of a surge in SPAM sent privately to some of our Community Users last night, and we sincerely apologize to anyone impacted.

Please know this situation has been escalated with urgent priority. We are working to resolve as soon as possible and implementing measures to prevent similar messaging in the future.

If you received an unsolicited message, you can use the blue "Report" link within the message to escalate so we can ensure that user is addressed. We are actively banning these users as reports come in.

 

 

Nicole
Community Manager