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06-05-2018
12:09 AM
I have $109 on a travel fund that expired 6/9/18. I can't fly before then. Can I book a flight for a "trip" from 6/4-6/9/18 which will now be 399.98 due to close dates,. Use the $1...
05-20-2019
07:12 PM
I just got off the phone with SW customer service who informed me that my travel funds for a flight I purchased in 2018 had expired and could not be reinstated. She said I had passed the 6 m...
07-26-2019
09:18 PM
I have travel funds that will expire in october and I have no plans of going anywhere right now. They were used to buy nonrefundable tickets previously but then I cancelled the flights and now have t...
04-17-2017
12:42 PM
...now the funds expire a year from the date of purchase, but I am not planning to take another trip with my daughter this year. I was hoping to be able to use it for a trip the same time next year. I...
03-16-2021
12:52 PM
I booked a trip back in September of 2020 for February 2021 and in January 2021 I canceled that flight due to covid (did feel safe traveling) SW provided me with Travel Funds, but they e...
12-12-2019
10:08 AM
How to know if you have travel funds without knowing your confirmation #'s?
09-20-2017
10:06 AM
How can my organization seek funding through the Southwest Airlines Heart of the Community program?
09-08-2020
04:30 PM
I would like to know all possible ways I can get around this so I can solve this issue, I know i cannot directly transfer funds under my name to someone else, but I need to get some of the credit/b...
12-11-2019
02:57 PM
1 Love
I have travel funds from this past year. They total over $600 for the four of us, but they are split into four separate amounts for each of us due to a flight change and several price changes....
02-17-2020
10:51 AM
I currently have just over $400 in travel funds from a trip I had to cancel. If I wanted to use these toward a lower priced flight (roughly $240), will I keep the unused funds so I may apply them t...