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07-07-2018
09:10 PM
1 Love
Dear all, I would like to complain about my last experience with Southwest. The attendant on the boarding gate was extremely rude and so was the crew on board. Our flight w...
05-15-2019
11:46 AM
09-26-2019
09:22 AM
...hat families board first and gets really nasty if you say otherwise. Today, when I pushed back, he actually yelled at me about insisting that A-List board before families. I will be calling SWA to complain...
10-08-2019
03:21 PM
...narky I'm likely to be kicked off a unruly. This becomes even more frustrating because I often pay more for early check in and boarding so I have a better chance in the "A" line to score an exit row s...
05-06-2019
09:09 AM
4 Loves
...ever hear me complain about your boarding procedures. I have been flying for about 10yrs now and no one boards a plane faster are better. Everytime I fly another airline, the people d...
12-05-2019
08:14 AM
2 Loves
SWA boarding is a free for all. There are no reserved seats. You don't know where you will be sitting or whether or not there will be enough empty seats for you to can sit with others in your p...
09-22-2017
03:40 PM
...ecause I wouldn't have paid for Business Select or an upgraded boarding position if I knew that passengers from a previous leg would just take up the good seats before I had a chance to board. M...
06-11-2019
10:50 AM
...nforce a No Saving Seats policy. Enforce the baggage policy already in place. Enforce the family boarding policy already in place. These are the easay ways in which Southwest c...
10-12-2020
08:22 PM
1 Love
I've looked up the Military Boarding Policy and this was what I found from a Southwest employee. "Patriotism runs deep at Southwest Airlines, and we are proud of all those who serve. When i...
01-20-2024
03:50 PM
I was on flight 241 on 1/16/2024 going from MCO to PIT. The flight was announced as "full" and everyone got on board pretty quickly. However, we were told that they needed two people to c...