Haha, that's funny, I've never even noticed it. My guess is that because it's associated with the "navigator" status it is a compass. Hey @LindseyD do you have a definitive answer?
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10-11-2017
01:10 PM
10-11-2017
01:10 PM
TSA "randomly" assigns pre-check status to some people who have not gone through the formal application process. It appears that's what has happened in this situation. The 14 year old could go through the pre-check line, but other members of the family without pre-check on their boarding pass cannot. If an adult had pre-check, children age 12 and younger could go with the adult. In your situation I suggest you ignore the pre-check status and all go through the normal security line. Biggest issue I have seen for people that haven't traveled recently is attempting to bring liquids and gels in their carryon. You can read more about the rules here: https://www.tsa.gov/travel/security-screening/liquids-rule
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10-10-2017
09:03 PM
10-10-2017
09:03 PM
Never say never about any destination, but Southwest hasn't publicly expressed any interest in going to Europe. As the range of the 737 continues to improve I think all options are on the table, although more obvious choices include Canada and Hawaii. How many packages of peanuts would it take to sustain someone on a flight across the Atlantic?
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10-10-2017
08:59 PM
10-10-2017
08:59 PM
A city pair not being included in a sale does not mean the city pair is no longer available as a non-stop flight. Southwest frequently excludes certain nonstop destinations from sales. However, if you look at the list of cities on sale from LAX on southwest.com Cabo San Lucas, Cancun, and Puerto Vallarta are all included.
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10-10-2017
04:22 PM
@edissinger https://www.southwestaircommunity.com/t5/Rapid-Rewards/Drink-Coupons/m-p/51847#M966
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Nope. Southwest has said many times that they have made the decision to forgo power ports or any other equipment at the individual seat as a means of reducing weight and keeping fares low. I don't expect them to change so purchase one of those USB battery packs, they're very small and can provide multiple charges to a phone or other devices.
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10-10-2017
04:12 PM
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I'm going to take a different viewpoint, maybe I'm missing the mark or perhaps this will help. I'm guessing you're asking because you want to ensure your insurance covers the value of your trip. Also guessing you booked the domestic legs of your trip on Southwest, using your RR points to "purchase". If that's true, then booking with points sorta removes the need for insurance for those flights because Southwest automatically refunds the points if you don't complete the flight. The only catch I can forsee is if you change your schedule you would have to rebook the flights and potentially pay last minute fares (aka more points than originally paid). If an estimate of the value of the points will work, last time I looked it was about 1.7 cents per point, but you can calculate it by dividing the cash price by the number of points required to purchase. Hope this helps, feel free to provide more details if you need further information.
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10-04-2017
12:37 PM
Take a look at this previous post, it should answer your questions. If you have more questions please feel free to ask https://www.southwestaircommunity.com/t5/General-Travel-Policies/Price-drop-and-early-bird-check-in/m-p/56296/highlight/true#M1607
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09-30-2017
10:52 PM
09-30-2017
10:52 PM
Yes, it would be a great feature, but it's not currently possible to save other people to your profile. The only exception is for Companion Pass holders, their companion's information is saved.
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09-29-2017
07:47 PM
09-29-2017
07:47 PM
The response to you got from Southwest is accurate. If you cancel a Wanna Get Away fare ticket that was paid for (not obtained with points), the credit can only be used by the original passenger. Having/using a Southwest credit card to make the purchase makes no difference. How would other airlines handle this? First they would charge you a fee to reschedule the flight, then most likely another fee to change the name. In the end you pay more in fees than you paid for the ticket. Perhaps informing the ex-friend about the credit (which can be used within a year of the original purchase) will help patch things up between the two? Or don't tell them and the credit will be wasted.
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09-29-2017
11:51 AM
09-29-2017
11:51 AM
Nope. Travel funds can only be used towards airfare.
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09-28-2017
10:54 PM
Double post... let's use this one instead: https://www.southwestaircommunity.com/t5/General-Travel-Policies/Transfer-ticket/m-p/60858/highlight/true#M2435
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09-28-2017
10:52 PM
Unless you purchased Business Select or Anytime fares the tickets and associated funds are tied to the original passenger and cannot be transferred. If you purchased either of those fares then you can cancel the ticket, get a refund, and rebook with the new passengers.
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09-28-2017
08:51 AM
09-28-2017
08:51 AM
Whether you call or do it yourself, you'll end up canceling the points reservation and rebooking as a companion. Fees won't "transfer" over, but will be refunded (I believe as travel funds) and then you'll pay them again. And yes, points are refunded to the account they came from.
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09-28-2017
08:47 AM
There's no alert, but you can find updates here: https://www.southwest.com/air/flight-schedules/index.html They usually post the next schedule extension date shortly after an extension occurs. Currently the site says "We are currently accepting air reservations through June 5, 2018. On November 2, 2017 we will open our schedule for sale through August 12, 2018. This date is subject to change! Please check back frequently."
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09-27-2017
06:24 PM
https://www.southwestaircommunity.com/t5/Southwest-Stories/Response-to-Customer-Incident-on-Flight-1525/ba-p/60790
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09-27-2017
01:39 PM
09-27-2017
01:39 PM
Sorry to hear you had a poor experience with the crew on your flight. While you probably won't get more than a similar apology from Southwest I do think they listen to their customers and use the feedback in training and other discussions with employees. You can write a later and mail it, or for something less formal send a DM on Twitter to @SouthwestAir. Be sure to include details such as the flight number and departure/destination cities.
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TSA says the following is acceptable: Driver's licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent) Your ID might be temporary, but as long as it's not expired it should be ok. Additionally, you don't actually need an ID to fly, you'll just be asked a few additional questions and might have additional screening. Just give yourself extra time to get through security. Have a good trip!
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"Read my reply - the passengers next to me told me they moved for more legroom. All the exit seats were taken up" This doesn't rule out them having purchased BS tickets if that's what you are hoping to prove. You're correct, we don't like your idea. There's a sense of entitlement to it that thankfully Southwest doesn't embrace. Want to ensure there's no through passengers? Book the first flight of the morning when the plane is starting the day at your departure point.
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"Ok people who are staying on the plane, DON'T MOVE, or else!" Because someone assumes they can get whatever seat they want and feels they are more important than all of you? That's funny. And like it was said, how do you know the through passengers don't also have BS tickets?
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09-22-2017
02:06 PM
Sounds like you're talking about spending $2000 on the Southwest credit card? If so, points post shortly after your statement closes, that's the date that matters. If you spend the $2000 in a statement that closes after Dec 31 and it's within the designated bonus earning time range (90 days from opening?), then the points should apply towards earning CP in 2018. Points that post in 2017 will not count.
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Just avoid food with strong odors, PLEASE.
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Are you trying to get points for a flight you flew but didn't get credit for? What do you need help with? You can request past flight points for up to 12 months after your flight. To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards. Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account.
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09-19-2017
11:39 AM
The only time I can remember having a discount code to use was after the big IT meltdown in July 2016 so it's not a common practice and codes aren't readily available. Thanks for volunteering to serve, but looks like you'll be paying the same fares as everyone else.
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09-19-2017
11:33 AM
09-19-2017
11:33 AM
Hey @brettnussb, how did this situation work out for you?
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First off, showing up with an expired ID won't do you any good so go ahead and get your license renewed. Changing names on a ticket seems to be a process that takes some time and is only allowed in certain situations. You could try reaching out to @SouthwestAir on Twitter and asking if it's possible. My personal thinking is that TSA will not care/notice or they will allow you through with some additional questioning. As mentioned in another post, TSA has a process for people that completely forget their ID and there's no reason you couldn't just follow that process which is why I think a minor mismatch of your name isn't going to matter. Here's the post I am referring to: https://www.southwestaircommunity.com/t5/Rapid-Rewards/Companion-Pass-amp-Existing-booked-Ticket-with-Name-Change/m-p/60413/highlight/true#M2092 Lastly, do you perhaps have a passport with a name that matches your ticket? There are a couple other options for identification too, https://www.tsa.gov/travel/security-screening/identification Good luck, and please reply back and let us all know how it worked out for you.
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09-15-2017
08:10 PM
Seems like it should fit inside a carryon bag. You might want to remove it from your bag before sending the bag throughout the xray machine, just like you do with a laptop. I've seen people carry on desktop computers without problems and a Tivo wouldn't be much different.
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