Southwest Airlines Community

Precious! Cheers to flying this little Customer around in 2019!    ... View more

I wish I knew as well, I found my link by googling “Chase Southwest Refer a Friend” and my link was given: Earn up to 60,000 points with the Southwest Rapid Rewards Premier Credit Card. I can be rewarded too, learn more. https://www.referyourchasecard.com/224a/1VRHCHU9UE   I believe that if the link isn’t used upon initial application and approval the referral will not be validated. ... View more

@Allen913 wrote: Well I signed up and just was told I made my qualifying reservation 6 days before signing up for the promotion so no A-status for me. Thats life but will probably fly other airlines more often now as assigned seats are little less cumbersome during travel.than paying money to upgrade positions in line.   Well Allen, the rules are pretty clear, you must sign up for the deal AND THEN book any fly between two dates. If you are still between the dates, you could still book and fly -- as long as that is within the calendar period.   If not, sorry that you missed out on A-List. Maybe you'll be offered another deal in the future. Just be sure you understand the deal.   ... View more

Admin here!   Thank you for sharing your perspectives - it's helpful to have input from all angles on this topic.    Just a reminder that the Community User Guidelines call for a respectful tone when engaging in board topics. Help me help you keep this thread open!   ... View more

Admin here - just wanted to say "thanks" for the great responses so far on this important and sensitive topic!  @tconroy, thank you for posting your question on the Community!    ... View more

@pomarcel,   I love this question! Thank you for posting!   ... View more

@DfDrPepper_23 this is a public forum, meaning that anyone (Admins and Moderators included) has the ability to interract with the content you publish. You can familiarize yourself with the Southwest Community Guidelines here.   If you'd like to speak with us about a Customer Service issue, please reach out to us by phone (1-855-234-4654), on Twitter (@SouthwestAir) or by email. The Community is designed for peer-to-peer discussion. Your thoughts and opinions are welcome here, but we ask that you keep your tone positive and your comments constructive.   ... View more

@DT16 wrote: Plz put them on the planes!! Do you mean outlets? Piecing together several articles posted separately it sounds like Southwest will prioritize having less weight onboard and maintaining standardized planes - they don't appear to be planning to add convenience outlets any time soon.     ... View more

@LindseyD wrote: @chgoflyer, what you've said is correct. If the reservation straddles two years, the flights will be applied to the years to which they correspond. If they are on the same reservation, the TQP from the outbound flight will be retroactively applied after the return flight is completed.    Hey, Lindsey! Thanks for the info. But... that's actually not what I'm saying. I'm saying the opposite. 😉   For many years, people have used a "hack" to move points into the upcoming year, vs earning them in the current one. (A primary reason would be if you wanted TQPs or CPQPs in the new year vs the current one, for example.)   This involved booking a round trip with an outbound in the current year and the return in the following one.   Southwest's system grants points upon the completion of the full itinerary, and (previously at least) those points from both flights would then be earned in, and apply to, the new year.   I haven't actually used this "hack" myself for several years, but discussion about it other places on the web indicate people still do, and that the belief is that it still works.   It sounds like you're saying that this is no longer the case? And now, in this scenario, the points will count for qualification in the year the flight was taken?   Or, are you talking about qualification via flight segments, not points? (You mentioned "TQP" which leads me to believe you mean points.)     ... View more

I am havingi this exact same issue and have been for months.  Just called SW Customer Service and they are looking into it for me, but figured as this question has already been posed, thought it might be as simple as posting the solution? ... View more

If you turn it in to the airport, we'll be able to file a lost and found form and attempt to find the owner. Hope this works out and that you're able to reunite the iPad with its owner!   ... View more

If this was in the form of a LUV voucher, you can book someone other than yourself for the future flight.     ... View more

Hey so I applied for my card last month and put on the charges required for the points however when I called they said it could take 3 months for them to show up. The person on the phone said if they dont post till next year they wont apply this year hence me missing the companion level. IS THIS REAL! ... View more

Thanks for that info because as I am reading this 2016 thread my thoughts are two things: 1) I have done mobile boarding passes for multiple passengers before (honestly less that 2 months ago) and it worked fine so why not now 2) It is literally now 2018 two years after this issue was first presented and Southwest has obviously not made much effort to correct this. Multiple passenger mobile boarding passes are not a “exception” they are a huge inconvenience and massive limitation on sw’s part when other airlines have no problem. I love Southwest and fly with them for multiple reasons but this is enough of an inconvenience for myself and my spouse that it makes us want to reconsider! The benefits to sw are largely in part to their baggage policies and service reputation that makes them very popular but truthfully we do not need that as we rarely if ever have to check bags plus this issue and the way it has been handled kind of throws the latter benefit right out the window.  Please Southwest keep the business and fix this issue.  ... View more

@jadalb26,   Yes! See answer from @DancingDavidE above...   ... View more

Thanks for posting your question on the Community, @dazhan! Hope you enjoy your brief stop at the home of LUV!   ... View more

Thanks for responding, @ethanwrighttx! Nothing keeps the excitement going like sharing with others from your personal experience!   ... View more

Safety is an important point when traveling outside the home. If you have kids with you, you must care for his safety. The baby stroller and baby car seats should have to be taken with you. A few months ago, I took the safest baby car seat during my traveling period with my 3-year-old baby.    Have a good journey, Thank you. ... View more

@DancingDavidE wrote: Here's the regulation: https://www.faa.gov/documentLibrary/media/Advisory_Circular/AC%20120-87B.pdf   Number 19 seems to indicate that you could put one in a middle seat if only one child was using the car seat.    It's still not explicit that you could or couldn't have two side-by-side as long as the adult was in the aisle. My take on it would be allowed as long as the adult can reach the window seat to undo the belts in an emergency.     All of that said - maybe this would be an option going forward instead of using two car seats: https://www.southwestaircommunity.com/t5/Family-Travel/CARES-harnesses/m-p/75683     ... View more

Also the Southwest App does not allow multiple profiles on their app so I have to enter my wife’s name, birthday, RR number and KTN after I make a reservation for us using the app. It’s very frustrating and behind the other (UAL, Delta) apps.   when I complained they didn’t understand me and said everyone has to have their own RR account. 😂   on my United app, I can create multiple profiles (with separate frequent flier and known traveler numbers) within the app, then when I make a reservation, I just pick the person or people who are coming on the trip.   90% of the time my wife and I fly together, do they really expect both of us to individually use the app to make an individual reservation  when we fly together? That is double work and we would have different confirmation numbers.   so I agree with your plea for Southwest to update their app. They are already the best airline, they should have an app that is on par with their flights. ... View more

@chgoflyer The duplicate post is about 3/4 of the way down the first page of the General Discussions topic board.   @Dongminator, you might not have seen the responses to your original post, but it does look like you received accurate information on both posts. Please help us keep the forums uncluttered by avoiding duplicate posts!    ... View more

@PDonovan09,   This is certainly not the experience we want our Customers to have when they travel with us. While we aren't able to field individual Customer Service issues here on the Community, we'd love to have reach out to our Customer Relations Department so a Representative can learn a little more about the situation. You can reach CR on Twitter (@Southwestair) or by calling 1-855-234-4654.   ... View more