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03-05-2019
01:49 PM
1 Love
Just wanted to add Southwest flies out of Terminal A and B at FLL airport. It could be a 5-7min walk if you land in A and depart from B. I have had 35min connections there before and been fine and made it before the next flight began boarding just sit towards the front (even if that means middle seat) so you can get to the next flight on time. Hope this helps! Blake
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03-04-2019
11:14 PM
It looks like more tickets were just released I was able to grab HNL to LAS for $88 at 10:30pm. I see other dates that were sold out as available now
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03-04-2019
07:04 PM
@LindseyD i was thinking the same same thing when that showed up in my feed the other day!
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Glad to hear your call went well! Good Luck! Blake
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@PDFelter wrote: I found it funny that I could book tickets from MCI, but there were no return flights.... Guess it's now a sign that I should just live there? 🙂 New excuse for boss as to why I'm not returning after vacay: "um, SW doesn't fly me back home". LOL Yeah I had the same issue from AUS and it all has to do with the connection. the flight wouldn't arrive with enough time to connect to your flight to MCI you would have to do an overnight in CA or fly one of those other guys. But yeah I'm sure the bosses wouldn't mind if we all moved to Hawaii because there is no return 😂
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One reason I don't think they notified A List members is because all the non A List members would be upset that there wasn'tan email saying tickets will go on sale at x time today to them. I am guessing to be fair to everyone they just released the tickets made some announcements and first come first serve just like all sales that occur. I would recommend watching the site though as you never know when they might release another sale.
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03-04-2019
02:03 PM
03-04-2019
02:03 PM
@agarrettdds Sorry to hear that it is difficult to check in for flights in Memphis. I recommend you send a message to Southwest on Twitter or you can email Southwest by clicking on the contact us link at the bottom of this page and someone from Southwest will respond as soon as possible Hope this helps! Blake
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03-04-2019
11:11 AM
@abnrdn While I don't have an exact date on when flights will be on sale for December the next schedule release date is March 14th (subject to change) and that will release dates through November 2nd so I am guessing December dates will be available sometime in late April or early May with the next schedule release. Blake
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03-04-2019
11:06 AM
1 Love
@Bgenjoytheride I'm sorry to hear your points were stolen. I recommend you reach out to customer relations at 855-234-4654 so they can investigate. It will take time to investigate so be patient. Be sure you change your password as well Hope you get your points back! Blake
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@Swain021 I know I have seen a few requests lately for service to/from Savannah. The best thing to do is send Southwest an email by clicking on the contact us link at the bottom of the page and let then know you would like them to come to you and you never know they could be there before you know it. I would have everyone you know that wants Savannah service send an email that way they know it would be worth it for them to come (where they aren't in the red- empty flights) Hope this helps Blake
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03-03-2019
01:09 PM
Sorry to hear of your experience you could try to reach out to customer relations and maybe they could see if that number traces back to some giveaway and maybe they could help 855-234-4654 you could also try messaging Southwest on Twitter and maybe they could look in to it as well. hope your able to use the passes Blake
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03-03-2019
12:47 PM
here was a nice surprise from 2017 on Texas Independence Day! I could go for some whataburger on all flights.
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03-02-2019
06:22 PM
@nothing22387 You might be able to book both of you as a RT then call the airline and say you need to cancel the one way for your daughter only (within 24 hours and) they should be able to refund the one way since it would be less than 24 hours since booking. they might issue you a separate confirmation number for her (then) one way flight but at least it’s all booked in one credit card charge and you will both be on the same flight. Hope this helps! Blake
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02-28-2019
10:35 PM
Based on the forecasted weather conditions for the following cities, our scheduled service may be disrupted (flights may be delayed, diverted, and/or cancelled) on the following dates: Friday, March 1, through Sunday, March 3 Denver, CO (DEN) Saturday, March 2, through Sunday, March 3 Albany, NY (ALB) Amarillo, TX (AMA) Baltimore, MD (BWI) Buffalo, NY (BUF) Cincinnati, OH (CVG) Cleveland, OH (CLE) Columbus, OH (CMH) Indianapolis, IN (IND) Kansas City, MO (MCI) Louisville, KY (SDF) Oklahoma City, OK (OKC) Philadelphia, PA (PHL) Pittsburgh, PA (PIT) Rochester, NY (ROC) St. Louis, MO (STL) Tulsa, OK (TUL) Washington Dulles, VA (IAD) Washington Reagan National, DC (DCA) Wichita, KS (ICT) Saturday, March 2, through Monday, March 4 Boston, MA (BOS) Hartford, CT (BDL) Long Island, NY (ISP) Manchester, NH (MHT) New York LaGuardia, NY (LGA) Newark, NJ (EWR) Portland, ME (PWM) Providence, RI (PVD) Updated March 3rd 11PM For more information and rebooking options you can view the travel advisory Here If you have flights to/from/through the cities above I suggest reviewing your travel plans and making any necessary changes now to avoid possible cancellations Blake
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That’s awesome I LUV seeing people go above and beyond like this!
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It's that time of year again it’s time to vote for the 2019 Freddie awards! what is the Freddie awards? The Freddie Awards is where YOU vote for the best in airline and hotel such as best service or best promotion and many more categories. Let’s help get Southwest to the top! Voting takes just 2 minutes and you can do it Here Voting is open NOW through March 31st
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@Yorksan i think its great that your so loyal to Southwest especially with an airport other airlines service much closer. I would recommend you send Southwest an email by clicking on the contact us link at the bottom of this page that way they can hear you would like a specific airport. Hope they will add the airport near you someday! Blake
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Sorry to hear your having trouble accessing the website Have you tried the mobile site or mobile app? You could also try southwest.com and you should be able to check in there (unless you have a reservation that requires check in on a certain website) Hope this helps Blake
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@mrrick747 Yes you can book yourself on cash tickets and if you have sufficient points book the others on points. If the price drops you can change the points tickets and get points back in your account and the cash tickets would have a credit for future travel. I do this with my family a lot as I travel more so they pay me the cash for the ticket and I book them on points and use there cash to buy my ticket so i can re earn status and get any credits for the price of a flight going down. Note: if you are using Southwest group travel (10 or more people) then you can't book part of the group on points unless they are booked seperatly and you still meet the minimum 10 travelers requirement. Hope this helps Blake
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02-26-2019
01:47 PM
02-26-2019
01:47 PM
@mchinsomboon Have you sent Southwest an email telling them how much you miss that feature? If not I would. you can do so by clicking on the contact us link at the bottom of this page. I did like that feature even though i only used it a handful of times before it was retired. I know they also had a thing called DING fares I miss that as well. do you remember those? Hope this helps Blake
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@TheMiddleSeat Looks like we are chasing each other 😂
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02-25-2019
11:20 PM
02-25-2019
11:20 PM
@agraham Since you bought EB your boarding position wouldn't change so you could check in at 7:35am or 5pm as an example as you will be "checked in while your checked out" (sorry that phone ad is stuck in my head 😂) If you cancel you will lose the EB funds but will keep the flight cost as credit (valid for a year from original flight purchase date) Hope this helps Blake
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02-25-2019
11:13 PM
3 Loves
@scawna I'm sorry to hear your bag was lost causing you to not be able to attend your meeting. I would recommend you reach out to customer relations at 855-234-4654 to discuss this experience or you can send an email by clicking on the contact us link at the bottom of this page. Did the baggage office in Dallas not allow you $50 for clothes? If so maybe you could have gotten something so you could still have attended the meeting. When by bag went on vacation (lost) I got up to $50 for necessity items (clothes) Hope this helps Blake
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@agraham Yes you can check in and still cancel after checking in. You could wait until you get to the airport (if you still fly) to print the pass and your boarding position would already be reserved if you checked in at 7:35am Hope this helps! Blake
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@asbates On March 14th the schedule will open for travel through November 2nd. This date is subject to change. Hope this helps Blake
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02-24-2019
09:23 PM
@rpoplin First off sorry for your loss. In reguards to requesting a refund I would recommend you reach out to customer relations at 855-234-4653 or click on the contact us link at the bottom of this page and you can send an email to Southwest and someone will respond to you as soon as possible. Hope this helps Blake
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@sec818 As of right now on March 14th the schedule will open up for bookings through November 2nd this date is subject to change. Hope this helps Blake
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02-24-2019
04:14 PM
@adsreshta I'm sorry to hear of your sons delay which has caused him to miss a family gathering. Delays are not fun but they do happen. I have learned with air travel now days you should always give yourself plenty of time to get to an event don't book a flight that gives you an hour or two to spare as delays and cancellations happen on all airlines. If you would like to discuss this experience with Southwest directly you can click on the contact us link at the bottom of this page and send an email where someone from Southwest will respond to your message as soon as they can. Has your son tried to standby for another flight to HOU? Hope your son makes it soon! Blake
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@Loganton84 I'm sorry to hear your flight was cancelled and customer service was not up to par. The weather has been rough lately which is why flights are being cancelled. Its also important to note with weather delays it may not be where you are departing from or going to but instead the weather delay (pushing the crew to time out) occurred from an earlier flight. Unfortunately Southwest doesn't partner with any other airlines so they can't transfer your ticket to another carrier like united or delta. Also for your own protection I would recommend you edit your subject line to remove your confirmation number as this is a customer to customer forum and I wouldn't want your information compromised in any way. As suggested I would reach out to customer relations by email or you can call them at 855-234-4654 and they can look in to everything for you. Blake
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