Just saw that 1st flight just landed in Honolulu. Congratulations to the entire Southwest family for a job well done. And the icing on the cake is the pending contract with the mechanics.
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03-17-2019
03:47 PM
You could also try to download the airtime player I find it easier than the Southwest app for movies and has worked just fine for me
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@Jkmurray13 wrote: I would really like to see Southwest expand their routes to get the East Coast to Hawaii. Southwest has a huge customer base up and down the East Coast with destinations like Orlando, NYC, Boston, D.C. And believe me I awaited this announcement from SW to HI for quite some time not realizing that they weren’t going to make bookings coming back an option. Using the work around option isn’t going to create any real savings with the extra hotel night in CA or NV never mind the re-checking of bags and trip thru TSA again.... The East Coast wants out SW to HI trips!!! Don’t forget about us Southwest!! We’ve been loyal too! They will gradually be working in more destinations. Currently without red-eye flights it's a logistics problem for the ticketing software to offer connections comprehensively to midwest and east coast but look for at least some of the larger metros to get single-booking service at some point.
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03-15-2019
04:27 PM
03-15-2019
04:27 PM
Be aware that there's a lot of oddness with the latest release. Whole weeks in October are showing as sold out for some routes, which seems like an apparent glitch. Hopefully this will be rectified soon. If your dates & city pairs are showing sold out you should probably keep checking frequently.
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jirven1980: Hopefully you're checking the website, or here, because it's now been inexplicably moved back to tomorrow: We are currently accepting air reservations through October 1 , 2019. On March 15, 2019 we will open our schedule for sale through November 2, 2019. This date is subject to change! Please check back frequently. <face palm> Southwest is not doing well at all these days. And what's worse is that many of the issues are self-inflicted. And that makes me very sad.
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03-13-2019
07:11 PM
2 Loves
@dpr613 wrote: Now that the 738 is grounded 737 800 series, will there be people bumped as I believe the older version of the plane is smaller. Is there a way to find out how full the flights are? I was scheduled to fly tow 738's this weekend which obviously are not going to be the equipment that will be used. SW's 737-800 and 737 Max8 both seat 175 passengers. As a point of reference 738 means 737-800 while 7M8 means 737 Max8
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@CecileBrennan wrote: My niece had a trip booked on Southwest. She checked early today, March 13th, and discovered it was on the problematic Max 8 plane. Following media reports that Southwest would change flights free of charge, she called and changed the flight only to be charged for the change. The agent told her the Washington Post article stating that the changes would be free was incorrect. This eventhough Southwest had not asked for a retraction. The agent also said they, Southwest, had not been informed by the FAA that all the planes would be grounded. Is this a way to treat loyal customers? Shouldn't she get her money back? Why is Southwest behaving in this way--especially now, since all the flights are going to be stopped on that airplane? Southwest was only allowing customers to change away from a MAX aircraft without charge through March 18, so if her scheduled flight was after that she would have needed to pay the fare difference. She should reach out to Customer relations (via Twitter for the quickest response) and see if they're able to refund the additional amount she paid for the change. It's unlikely, but worth a try.
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03-13-2019
03:02 PM
03-13-2019
03:02 PM
We're so sorry to hear about your wife's luggage. As a peer to peer support forum, we are not equipped to address your complaint here, but we encourage you to reach out via the contact options in the link below. We hope to have an opportunity to serve you and your wife under more favorable circumstances soon.
Submitting a Suggestion and/or Complaint
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03-13-2019
12:36 PM
My post to try to compile boarding suggestions was marked as spam and removed...
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Just be certain to actually change your outbound flight! You can’t just skip the first leg and hop on in a Chicago without officially changing your reservation to depart from Chicago.
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03-12-2019
12:15 PM
03-12-2019
12:15 PM
@bonvoyagesafely wrote: Has Southwest given any indication or reassurance about this training? Was this training made mandatory, or can it be? I know that we don’t have enough information at this point to be certain but it seems like a worthwhile investment to me to proactively ensure all pilots get this training ASAP before flying the 737-MAX’s again - a worthwhile investment both in terms of critical safety and in terms of reassuring customers with flights coming up on Southwest, such as myself. My fiancée and I are traveling Seattle to Providence, and then Albany to Seattle in the week before April to visit aging grandparents (in rapidly declining health in one case). We’d really rather not postpone, but given Southwest’s lack of action or accountability on this matter we may feel that we have no choice. Why yes it has. Accoring te the SW pilot's union: "We now have Extended Envelope Training (EET) in addition to our regular annual training and since SWAPA and others have brought awareness to the MCAS issue, we have additional resources to successfully deal with either a legitimate MCAS triggered event or a faulty triggered MCAS event. SWAPA also has pushed hard for Angle of Attack (AOA) sensor displays to be put on all our aircraft and those are now being implemented into the fleet. All of these tools, in addition to SWAPA Pilots having the most experience on 737s in the industry, give me no pause that not only are our aircraft safe, but you are the safest 737 operators in the sky.
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03-11-2019
08:09 AM
Wish I had the same outcome. All I got was a bunch of I'm sorry this is nothing I can do.
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@CareforNOLA wrote: @andreajenkins22, if you do not have a Southwest Credit Card, you might consider getting one for your normal purchases (gas, grocery, etc) as that may add to your “tier qualifying points.” I have found the annual fee to be worth the cost and I just pay the balance off each month. Don’t wait until late in the year, however, because the points don’t post until the monthly statement closes. Good of luck on getting to the next tier! Unfortunately, most Southwest credit card points are not A-List Tier Qualifying (TQP). Exception: The Southwest Premier and Priority cards (only) allow you to earn a small amount of TQPs: 1,500 tier qualifying points: You’ll earn 1,500 tier qualifying points (TQPs) for each $10,000 in purchases, up to $100,000 in purchases annually which equal 15,000 TQP. All Southwest credit card points however are Companion Pass Qualifying (CPQ).
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03-10-2019
09:25 AM
03-10-2019
09:25 AM
Unfortunately the Bag Sizer feature is not available on the Android version {Galaxy Note 8; 8.0.0} I guess I'll have to ask a friend with an iphone to check my carry on and personal item to make sure I'll be in compliance.
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I think all airlines would very much prefer that loyalty programs didn't exist in the first place. 😉 It would certainly reduce accounting complexity and lead to greater pricing transperency. But that's the model they've created, and has become the industry standard. And while management ensures their loyalty program represents a significant asset to the company (primarily through revenue generation from point/mile sales to credit card-issuing banks), it's clear by the consistent redemption devaluations of these programs that all carriers are trying to reduce the drain on profitability they represent. Southwest is no different. With regards to the liability miles/points represent on a carrier's financials, it's way more complicated than you may think. Here's a great reference: Are frequent flyer miles a liability for FFPs? While different carriers account for their programs differently, it's worth noting that Delta's miles never expire. I don't think it's necessarily inappropriate for Southwest to expire points, and I think 24 months is a reasonable timeframe. I do however find advertising language that specificallys says, "Points don't expire" to be hugely misleading. And I do think Southwest should make greater efforts to warn customers in advance of upcoming expiration. From a customer satisfaction viewpoint there's no reason not to. They are either screwing up and missing an important customer retention opportunity, or -- if they are actively choosing not to do so -- have made a management decision that the monetary benefit of the breakage outweights that value.
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03-05-2019
08:24 AM
Hi Evelyn. I’m sorry to know you’re disappointed with our summer flight schedule changes between Indianapolis and Boston. With many destinations coast to coast and more on the way, our Network Planning Department has a very big job to do. Dozens of factors come into play in determining if a flight may or may not be profitable, such as the number of discounted fares offered on a given flight, airport costs, and many other things that eventually determine if a flight may or may not be a profitable one. For that reason, it’s hard to determine the success or failure of a route or a flight segment simply by looking at the number of Passengers onboard. I know that this does not solve the problem of getting you from point A to point B nonstop, but our hope is that when we service a route that fits your travel needs, you’ll continue to choose Southwest as your patronage means the world to us.
-Nashley
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03-04-2019
07:49 PM
2 Loves
All we know is coming soon. I appreciate you wanting to stay loyal! If it were me, I might wait another month, keeping an eye on fares. If they start to creep up, I would grab another airline since it is uncertain. Good luck!
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03-04-2019
07:04 PM
@LindseyD i was thinking the same same thing when that showed up in my feed the other day!
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Heard it on the local News in Hawaii
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03-04-2019
03:32 PM
03-04-2019
03:32 PM
Hi @Leaveit2metoask,
This is not a WorkPerk that we currently offer at this time. However, many of our Station Administrators tend to also be notaries. So we recommend asking a station admin, but there is no guarantee that they will be a notary. Best of luck!
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03-03-2019
03:48 PM
03-03-2019
03:48 PM
Do you know when booking dates will be available for travel through 12/1/19?
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02-27-2019
10:22 AM
02-27-2019
10:22 AM
It is also working properly for me as well. As was mentioned, I would recommend using the app or southwest.com. Also note that you might clear your browser's cache or try a different one if you want to continue to use the iflyswa.com route. Good luck!
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02-25-2019
08:29 AM
02-25-2019
08:29 AM
@DancingDavidE wrote: @elijahbrantley wrote: Thanks for info link @Passenger1C! In addition to that, I believe all SW passengers need to check in on the domestic side in ATL. See this thread. That's correct, Southwest does not have any ticket counter or baggage capabilities in the ATL international terminal. I guess to clarify this is if you are checking in - for a passenger that has mobile boarding passes and only a carry-on luggage, you could come in the International terminal and walk/plane train back to the C concourses. Maybe some hotels have shuttles that stop there first or some other reason that it would make sense. But anyone checking luggage or that can't download a boarding pass in advance should only use the domestic terminal for Southwest.
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02-22-2019
11:20 AM
02-22-2019
11:20 AM
@Scrappinginont wrote: You mention that you are a solo traveler. I don't believe that airlines allow more than one car seat to a set of 3 seats. At least, that was the case (for safety reasons) when my daughter was younger. The car seat had to be placed in the window seat. Personally, I chose to hold my daughter on my lap until she was 2 years old. This worked well for us. Once she was 2 I chose to bring her car seat on board for about 2 years. After that I checked the car seat. The reason this worked for us is that she was very comfortable in her car seat and travelled well in it. She didn't feel the need to get up and down or squirm away as she was used to her car seat and played/slept comfortably in it. One time when she was about 3 (we were travelling with a different airline that trip), we boarded at 10pm only 2 have a 2 hour delay on the tarmac as they fixed an issue with the plane. As it was past her bedtime, once I installed her car seat and buckled her in she promptly fell asleep. Our flight left at midnight and she slept the entire 5 hour flight too. She woke up as we were taxing to our arrival gate and asked when we were going to fly. 🙂 For us, using her carseat on the plane for ages 2-4 really worked well. One of the references that I found said "not to block" anyone, so having two car seats would be allowable if they were the window and middle seat, but not in the aisle with an adult sitting between. Or if you could show that the aisle car seat wasn't restrictive, maybe it would be allowed - I couldn't find anything from the FAA that was prescriptive like that, the wording was all in terms of performance. I also recommend the CARES harness as an easily transported alternative to the car seat on the plane: https://www.southwestaircommunity.com/t5/Family-Travel/CARES-harnesses/td-p/75683
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02-22-2019
07:59 AM
02-22-2019
07:59 AM
Interesting! I do have points from a hotel stay recently. Odd that is what is triggering it. Thanks for the update!
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02-21-2019
09:54 PM
@Julieanne916 every time you change your companion, even if it's changing back to a companion you previously traveled with, it counts as a change. Also, you can't book flights for companion A until you have completed all travel with companion B. --TheMiddleSeat
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02-20-2019
11:24 AM
This is a question Chase will have to answer to be 100% sure. If you got everything complete and were approved before the cut-off date for the promo, my assumption would be that you will be good as long as you meet the spend requirements. I can't remember what info the last SW Chase I applied for had in it as far the promo was concerned. Dial up Chase as ask them, and good luck!!
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"Download Pending" on Android is an issue related to your Google Play Store app. I have seen this when the app you are trying to install is a larger one and the download will wait until you are connected to Wifi. I don't know if that's the case here, but it's worth looking for the setting that allows you to download larger files over cellular connection. The Play Store app could also need to be updated. In summary, this isn't an issue with the Southwest app and googling "Download Pending Android" will have some other suggestions if the above doesn't work for you. --TheMiddleSeat
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