10-12-2017
09:22 AM
10-12-2017
09:22 AM
so I have around 10k points and I would like to redeem them but I am having a nightmare here trying to do so.... This is what I am experiencing on multiple browsers and pc's: I login into Southwest.com using my account I go to the "rapids rewards" link (top right) I click on "Manage Account" on the left I click on "Redeem Points", this takes me to another website called www.1.awardhq.com I select two 5k point gift cards I attempt to add these gift cards to my shopping bag, I get a message saying that I am not logged in. I click the "Sign in Here" button on this message and that takes be back to Southwest.com where I am currently logged in. I keep going to #2 on this list and all same thing happens, I have cookies enabled for this website, I am also experiencing the same issues on firefox, chrome, IE11 and chrome app from the iphone 6. Is RapidRewards a scam? I am guessing they make it very complicated so that users dont redeem anything..
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