11-26-2017
06:05 PM
I opened a Southwest Rapid Rewards Credit Card during the California Companion Pass Promotion, but I didn't know this promotion was going on! I live in California and would obviously love to enjoy the benefits of the companion pass over trying to reach it with points alone. I called Chase and they said since I didn't sign up with the "special link" they couldn't honor it. I don't understand why they wouldn't if it was a promotion they were running during the time I opened my account. I am very disappointed by this.
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