Southwest Airlines Community

Wouldn't this cause for someone to get bumped if the flight is full? ... View more

I am somewhat surprised at the responses you received regarding your inquiry about being told ( not asked) to change seats under the circumstances you described.    Flight Attendants are people too and they are also representatives of the airline and as such are held to at least the same standard as we all are-common courtesy. The manner in which you were ordered to change seats without explanation and with the added haughty dismissive hand gesture--is unacceptable.     The onus is not on you as a paying passenger to provide a defense to not move in an open seating arrangement and with no valid cause--that is ludicrous.   Yes-an apology for the unprofessional behavior IS in order.       ... View more

Southwest's IT department has their hands full just trying to keep the website running. (It's been experiencing issues for 2 days now.) Mobile boarding passes for multi-passenger itineraries has been requested since they started offering mobile boarding passes. One hopes it will happen soon, but knowing how Southwest implements IT (keep in mind that they were one of the last carriers to even offer mobile BPs) one isn't particularly optimistic.   Southwest is Broken Right Now ... View more