@zip_it wrote: I know what you mean. You pay $15 for early bird check-in and then end of getting a 'B' group boarding pass. This happened on my last trip and 6 families boarded in front of me and it didn't cost them anything extra. They should board after the early bird check-in or pay a fee for family check-in. I couldn't agree more. I have written them twice about this and all I get is the blah blah we value your business crap. If they can't guarantee A then they shouldn't accept your money. As far as I can tell the the only beneficiary is Southwest's bottom line.
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