Overall I am a Southwest fan. Typically I have been able to access the wifi through the $8 fee. I am not a business preferred traveler. However I do use the wifi to conduct business and connect to email on the 4.5 hour flight between Cleveland and Phoenix. Yesterday I had trouble purchasing the wifi. Regardless of the credit card the purchase did not cycle through and connect and I received the message "internal error". This was a big disappointment because I was at a funeral and had intentionally saved my work to do on the flight. I am not tech savvy enough to know if this is a problem with my Android tablet or a problem with the Southwest WiFi? I have not had problem accessing the wifi in the past.
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