I appreciate that there is some vetting of the pre-boards. However, it's hard to be empathetic when you see the the people sitting waiting in wheelchairs ask others to watch their belongings while they get up and get coffee, go the the restroom, etc., with little apparent limitation to their ability to move quickly. I see this often at the gates of PBI. And for those of us who pay extra for each in our party to board early, it is equally frustrating to have your desired seats being saved by someone who paid for one early bird seat, and is saving others for those in later boarding groups. I believe that SWA should begin making announcements at boarding time to the effect that seats cannot be saved for people in later boarding groups. After all, SWA, you would earn more $$ if people paid to board honestly.
... View more