I am traveling with my wife this next trip tomorrow but usually travel alone. Couldn't figure out why I couldn't get mobile passes delivered until I came here. My suggestion is two-fold. 1. put on the check-in page a list of reasons you can't get a mobile boarding pass 2. fix this situation so that you can deliver boarding passes to people in your party checking in, or they can get their own based on the confirmation number plus their name on their device.
... View more