Furious beyond words!!! I have flown Southwest for years but never again. My husband has a blood disorder so I purchase early bird so that we may hopefully get exit row seating. I am ready to go five minutes before the time of check in. This trip we have been in the B group 53 and 54. What is the purpose of Early Bird. You won’t see this family choosing Southwest in the future. I’ll pay for me seat assignment going forward. No more random for me. By the time the preboards, the families get on, there is no room for us. Goodbye.
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