Southwest Airlines Community

Same here, I applied two weeks ago when I was looking for tickets and the promo popped up. Said I could use it then to purchase my ticket if I got instant approval. I was approved and it didn’t give me a option to purchase the ticket with the $200 off. So I missed out on the tickets I wanted. Received my card today and no mention of a credit on the statement. I believe you have to make a $500 purchase first and then it shows $200 on your first statement but at this point I don’t trust that will happen at all. I am not going to activate the card until I get a guarantee I will get that. Looking on line this seems to have been a issue for many people for over a year at least. ... View more

Just happened to me too a few days ago. Got instant approval then no way to purchase the tickets right then like they said I could. Called southwest, they transferred me to chase. Chase played dumb and didn’t help at all. Asked them to give me my new credit card number over the phone and they wouldn’t. Anyway, the tickets I wanted are long gone, however I take this flight annually and 4 months from now I will still get the flight I want even tho  there was only 1 seat left at that price the other night. ... View more