I spoke with Kathy C.. We were trying to book 9 tickets. I know that you can't book 9 ticket at one time.. My sister booked 7 and I book 2. She was putting all 7 passenger names through, while I enter the other 2. I called SWA customer service number but there was a long wait. I waited about 15 minutes and hung up the phone because they never answer. I finish my booking first because i only had 2. when she finish putting all 7 of hers in the rate change. I called SWA. they answer in 5 mins this time. The agent was able to get us the same rate on all tickets but one ticket went up $150.00. I dont think it is fair when you are trying to book 7 tickets and someone can come along take them out of inventory and you lose out. Of course it will take longer to book 7 ticket than 1,2 or 5 . I feel that we should have received the tickets at the same rate since we had it first. i was looking at your rating and I have always been a huge SWA fan. I am hoping that you are not becoming Spirit Airline., because you have so many poor reviews online. Thank you for allowing me to vent.
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