03-04-2018
07:40 PM
1 Love
I am not a happy customer right now. My stoller was damaged and I called the 1800 number and they told me I had to call the local airport to file a claim. I called multiple times today and left message and not one person called me back. My stoller has a back that it travels in with padding. I am not sure how they broke the handle off it. The costumer said it wouldnt be problem to get it replaced. But why i cant get a hold of anybody id beyond me. Poor costumer service from southwest. I am rewards member we might be leaving southwest becuase of this issue.
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