02-20-2010
01:24 AM
1 Love
I think that Linda Rutherford needs to go to Kevin Smith's site and listen to an interview with his seatmate, Natalie, from Idaho. It's number 107.
http://smodcast.com/ - look for 107
Unlike the previous hour and a half flame (# 106) by Kevin about his experience on the Oakland to
Burbank removal, this conversation with Natalie is touching and heartfelt.
And none of it looks good for Southwest and their person of size enforcement.
IF SOUTHWEST REALLY REALLY TRIES, Southwest could turn this around and make a disaster a win.
It could mean re-writing and re-wording the whole policy. Perhaps it's time.
Right now, though, it's a complete PR disaster for Southwest,
I see it's set to be on the Hollywood Gossip shows like Extra and ET on Monday.
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02-15-2010
06:40 PM
1 Love
Well, Southwest, this is a publicity disaster. Kevin Smith is not just a "person of size" , he is a VIP. Some airlines, well, most airlines (UA, VA, AA) have ways to deal with the famous and keep them flying with them. Apparently WN does not. Here is another clue. Kevin was flying not to MacWorld, but to a session in San Francisco for something called "International Bear Rendezvous" to speak to about 500 other big fat men about his production of "Bear Nation",
a small indie film premiering at SXSW in Austin next month. Who do you think was a fan in that bunch to the "Person Of Size" policy ? Maybe nobody ?
Not only is Kevin Smith a famous "person of size",. he is a major media figure that has the respect of a young demographic that Southwest should be courting, not alienating, regardless if they are fat or skinny.
Try again. Good luck (sheesh !)
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