Southwest Airlines Community

Hi there! I understand how frustrating it can be to experience connection issues with the Southwest app, especially when other apps work fine. If you haven’t found a solution yet, I recommend checking out this guide on Southwest error 500120309 for potential solutions and troubleshooting tips. It might help address the issue you’re encountering. If the problem continues, please ensure you’re using the latest version of the app and consider reaching out to Southwest support for further assistance. Hope this helps! ... View more

@GrumpyOldMan wrote:   The only reason to require 7.0 is that the app coders are un-skilled.  You-all could be doing better.    I don't know fo sure why this happens, but my guess is   1) Making the app viable across a bunch of versions significantly increases the complexities of the app - potentially decreasing the stability of it   2) Doing so increase the cost of doing so.   The airline wouldn't do this if there were lots of users of the older OS versions. I would imagine that the airline has made a decision to not spend a lot of money for a few users.   As I said upthread, if you don't like the situation, contact the airline directly via one of the methods listed under "contact us" below.   I use android 7.0.i so I'll be obsoleted about this time next year. My then 5 year old phone will have served me well. Then I'll buy a new one - assuming my old one doesn't die of old age first.   edit add: it appears that as of May, the percentage of active android phones in the US that are using android 7 or better is somewhere around 90%. Android 6  (about 5%) makes up half of the remaining 10%   https://gs.statcounter.com/android-version-market-share/mobile-tablet/united-states-of-america     ... View more