Southwest Airlines Community

You do realze that until very recently EVERY airline except Delta deleted fliers points after some period of account inactivity - typically somewhere between 6 months and 2 years. That changed fo r both Southwest and United within the last 6 months. Now they don't delet e points when accounts are inactive. American still does.   The rules about point deletion were not a secret. They were published. In all things in life one must pay attention to terms and conditions - that applies to airline frequent flyer programs too.  ... View more

@jksobonya wrote: I've heard of people getting credit cards for the points, and then closing them, rinse and repeat multiple times ... that practice seems a little ... dishonest, to say the least. Despite that, the SWA CC has tempted me more than once to sign up for it. I have not given in to temptation :catwink:   Well people,can't, as you say"rinse and reeat," as Chase ony lets peope earn bonus points once every 24 months ... View more

Unfortunately, it sounds like you need to reach out to National directly. Are you sure the rental was within the last 6 months?  ... View more

Sorry -- you're right. I've corrected my post -- they will only reinstate if the unposted activity is from the last 6 months.   Sorry to hear you lost your points.     ... View more