04-10-2018
12:59 PM
Hi Lindsey, been a month since the last word on this and I'd like to find out if there's been any progress here from Southwest. I'm planning a number of SW trips in the next 3 months with my wife on companion pass tickets and given how full all the SW flights are that I've been on lately, I'm guessing I'll be encountering all of these same issues. So what's the latest, and if the same, can Southwest PLEASE get moving on this issue, which is not new, and continues to affect your most loyal customers? Thanks,
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