Applied for SWA/Chase CC with promised 50k pts if $2k spend in first three months. Card arrives with no documentation of my offer. SWA can’t find which bonus offered I would be getting, and Chase tells me what I was promised, but can/will NOT provide verification via email or letter. I didn’t activate the card and closed account. An offer was made, but was not reflected in the agreement (contract). Bait and switch possible.
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