04-20-2018
01:37 PM
04-20-2018
01:37 PM
I hope its better than your old one - I just got used to SW messing with me. And just try to get customer service - its a joke. Will never fly SW again. They will one day realize that there are other airlines that people can fly and then maybe...just maybe they will learn how to treat their customers.
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04-17-2018
03:24 PM
Just wanted to know if anyone else has been screwed over by SW airlines. They closed my account and took all my points while telling me that I hadn't flown with them in over two years and thats why. I explained that I flew one year ago and basically was called a lier. Trying to deal with them was ridiculous as they were so rude. All I asked them to do was to look up my flight a year ago and see that I had flown and reopen my account. they called me a lier again and said no. I hung up and booked United. SW really needs to look at their customer service if they want to stay in business. I put this all over social media as its the only thing I could do and they simply won't even try to do the right thing.
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