04-27-2018
11:53 AM
On 4/24 I took the 5:05p flight home from HOU to LAS and had to ask more than 3 times to warm up the cabin. It was so cold and there were numerous folks cold on the flight. The cabin never got warm, it was a pretty crappy flight when the a/c is cold. As a former flight attendant and now a health care provider that has to travel a lot, I understand why my patients get sick. I was so angry, I got off the flight and told the poor gate agent I was going to cut up my SWA credit card and go back to American or Delta. I have friends that fly SWA and try to be loyal but it's hard when you are uncomfortable for >2 hours. Anyone else have a similar experience? Do you have to bring a winter jacket on all flights even in the heat of summer? I really don't want to leave but am now looking at other fares since I have had such a crappy flight crew.
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